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Enterprise

One receptionist for every site you run

For groups, franchises and firms with more than one branch. Every location answered in its own name, with its own number and rules, and every call summed up in one place.

The Business plan is £149 + VAT a month for up to three sites and 350 calls.

Everything a group needs from its phones

A receptionist for every site

Each branch, brand or location gets its own Tilly: its own number, greeting, voice, opening hours and answers, all in one account.

The right call to the right person

Up to ten transfer rules, in plain English, so an urgent call for one site goes to that site's manager and not to head office.

Voices of your own

Design up to five voices for your brands, or give each site a local accent. Tilly reads your brand guidelines to learn how you sound.

Connected to your systems

A summary of every call, message and booking sent to your CRM through signed webhooks, Zapier or Make, and an API to read it all back.

Your whole team in

Invite managers and staff to the dashboard as owners, admins or members, so each person sees the calls they need.

Paperwork done properly

A data processing agreement is part of our terms. Tilly says she is an AI receptionist whenever a caller asks, and calls are only recorded if you choose to, with a notice.

How a group set-up works

  1. 1We map your callsYour sites, opening hours, who handles what, and which calls must reach a person straight away.
  2. 2We build and test with youEach site's Tilly is set up with its answers, voice and transfer rules, and we make test calls together before anything goes live.
  3. 3Sites go live one by oneForward each site's number, or publish new local numbers, at the pace that suits you.

Building on Tilly? Read the API and webhooks guide.

Tell us about your sites

How many locations, roughly how many calls, and the systems you use. A person replies within one working day.

Questions

How many sites can we run?

The Business plan covers up to three receptionists and numbers. Each extra site is £19 + VAT a month on the same account, and for larger groups we agree a price for your call volumes.

Can each site have its own voice and answers?

Yes. Every receptionist has its own number, greeting, voice, opening hours, answers and transfer rules. Contacts and the dashboard are shared, so head office sees everything.

Can it connect to our CRM?

Yes, through signed webhooks, Zapier or Make, and our API. Every call, message, booking and contact can be sent the moment it happens.

Do you help us set it up?

Yes. We map your sites and call flows with you, build and test each receptionist, and switch sites on one at a time.