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Clinics and therapists

An AI receptionist for physios, chiropractors, dentists and private clinics

Books and reschedules appointments and screens for anything that needs a clinician.

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What it handles

  • Never give medical advice or a diagnosis. Offer an appointment or a call back from a clinician.
  • If a caller describes chest pain, difficulty breathing, signs of a stroke or a serious injury, tell them to call 999 immediately.
  • For other urgent but non-life-threatening problems, mention NHS 111 if the clinic cannot help today.
  • Ask whether they are a new or existing patient.

Ready-made for clinics and therapists

Your receptionist starts with answers and questions written for physios, chiropractors, dentists and private clinics. You change anything in the dashboard, in plain English.

What Tilly asks physios, chiropractors, dentists and private clinics' callers

  • Whether the caller is a new or existing patient
  • Name and call-back number, read back to check

While they talk, Tilly checks

  • The postcode: where it is, how far from you, and whether you cover it

Treated as urgent

chest painbreathingbleedingsevere painemergency

Books appointments on Pro and Business plans.

Sample call

Hear her answer for physios

Ring a demo business yourself

Northgate Physio

A new patient with back pain

Tuesday, 8:15am · voice: Meera, calm, professional British voice

Tuesday, 8:15am · Northgate Physio0:00 / 1:16

What Ruth got

Booking request, waiting for the clinic to confirm

Text to Ruth

Booking requested: 14 Oct, 10:00 Initial assessment James Okafor

Service
Initial assessment (60 min)
When
Wednesday, 10:00am
Name
James Okafor
Phone
07700 900789
Patient
New

The clinic confirms the request with one click in the dashboard. Tilly never gives medical advice, and sends emergencies to 999.

Plans for physios, chiropractors, dentists and private clinics

Starter

For sole traders who miss calls on the job

£29a month + VAT

£34.80 a month including VAT

  • 40 calls a month included, then 45p a call
  • Your own UK local number, or keep yours and forward
  • Answers questions about your business
  • Detailed messages by email
  • Call summaries and transcripts
  • Contacts list of every caller
  • Transfer urgent calls to 1 number
Most popular

Pro

For busy teams who book appointments by phone

£59a month + VAT

£70.80 a month including VAT

  • 150 calls a month included, then 35p a call
  • Books appointments into your diary
  • Text alerts for urgent calls
  • Up to 3 transfer rules
  • Recognises returning callers by name
  • Answers in 20+ languages
  • Webhooks for your CRM, Zapier or Make
  • Learns your prices from your website or documents
  • Your brand voice, logo and colours
  • Design up to 2 voices of your own

Business

For multi-site and high-volume businesses

£119a month + VAT

£142.80 a month including VAT

  • 500 calls a month included, then 25p a call
  • Up to 3 receptionists and numbers
  • Up to 10 transfer rules
  • Full voice and model controls
  • Learns from your website, documents and brand guidelines
  • Design up to 5 voices of your own
  • Priority support