Skip to content

How it works

From checkout to your first answered call in minutes

Tilly runs on ElevenLabs conversational voice AI and connects to the UK phone network through Twilio, so callers hear a natural voice on an ordinary UK number.

Step 1 of 5 · 1 minute

Pick a plan and your number

Choose a plan, then a local number for your town or an 03 number. Your 14-day free trial starts straight away, and the number is ready within a minute.

The pricing page with the Starter, Pro and Business plans

Keep your number: forwarding codes

On most UK mobile networks you dial a short code once to send calls to your receptionist. Replace NUMBER with the number in your dashboard. Business lines and VoIP systems have the same options in their settings.

Your network may charge for forwarded calls. Check your tariff.

Dial
To cancel
Forward when you do not answer
**61*NUMBER#
##61#
Forward when you are busy
**67*NUMBER#
##67#
Forward when your phone is off or out of signal
**62*NUMBER#
##62#
Forward every call
**21*NUMBER#
##21#

Honest with callers

She never claims to be a person. If asked, she says she is your AI receptionist.

No card details

She is told never to take payment details over the phone, and to say so if asked.

Speaks their language

On Pro and Business she can switch to the caller’s language, from Polish to Punjabi.

How an AI virtual receptionist works | Tilly