Features
Everything Tilly does on your calls
One receptionist that answers, books, takes messages and sends you the summary, in a natural British voice, from a UK number.
24/7 call answering
- Answers on the first ring, day and night
- Several calls at once, no hold music
- Your business, your answers, your voice
Appointment booking
- Checks your free slots before offering a time
- Books or requests, your choice
- You get every booking by email and text
Message taking
- Name, number and reason, read back to check
- Urgent messages flagged and texted to you
- Every message in your inbox and dashboard
Keep your number
- Forward only the calls you miss
- Works with UK mobiles, landlines and VoIP
- Or publish a new local or 03 number
Urgent calls put through
- Rules in plain English
- Put through to you or your team
- Everything else waits for the summary
Out-of-hours answering
- Evenings, weekends and bank holidays
- Gives your next opening time
- Urgent calls flagged for the morning, or put through
Natural British voices
- British voices made for conversation
- Local accents, from Scottish to Scouse
- Design a voice of your own on Pro and Business
Summaries and caller CRM
- A summary and transcript for every call
- Callers saved as contacts automatically
- Returning callers greeted by name
Sales call screening
- Cold calls politely turned away
- Never counted against your plan
- No interruptions for you
Webhooks and integrations
- Signed webhooks for every event
- Calls, messages, bookings and contacts
- Send to your CRM, Zapier or Make
Speaks your callers' language
- Switches to the caller's language
- Polish, Punjabi, Urdu, Romanian and more
- Every call still summarised for you
Live lookups
She checks the details while they talk
No "someone will call you back to check". Tilly looks things up during the call, so the caller gets an answer straight away and the details you get are already right.
Checks postcodes as they talk Every business
Give her a postcode and she knows where it is and how far it is from you, then tells the caller whether you cover it, from the areas you set.