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Restaurants, cafes and takeaways

An AI receptionist for restaurants, pubs, cafes and takeaways

Takes table bookings, answers menu and allergen questions and handles the evening rush.

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What it handles

  • Most callers want a table: take the date, time, number of people and a name.
  • For allergen questions, answer only from your instructions. If unsure, say the team will confirm and take a number.
  • For takeaway orders, say how ordering works according to your instructions.

Ready-made for restaurants, cafes and takeaways

Your receptionist starts with answers and questions written for restaurants, pubs, cafes and takeaways. You change anything in the dashboard, in plain English.

What Tilly asks restaurants, pubs, cafes and takeaways' callers

  • The number of people in the booking
  • Name and call-back number, read back to check

While they talk, Tilly checks

  • The postcode: where it is, how far from you, and whether you cover it

Treated as urgent

allergic reactioncomplaintfood poisoning

Books appointments on Pro and Business plans.

Sample call

Hear her answer for restaurants

Ring a demo business yourself

Fern & Fig Kitchen

A table for six with a nut allergy

Wednesday, 4:50pm · voice: Lucy, fresh, casual young British voice

Wednesday, 4:50pm · Fern & Fig Kitchen0:00 / 1:05

What Marco got

Table booked, allergy flagged for the kitchen

Text to Marco

Booking confirmed: 16 Oct, 19:30 Table booking Priya Shah

Booking
Table for 6
When
Friday, 7:30pm
Name
Priya Shah
Phone
07700 900321
Notes
Nut allergy (1 guest)

Allergen answers come only from what the restaurant has told Tilly. Anything else, she takes a number for the team.

Plans for restaurants, pubs, cafes and takeaways

Starter

For sole traders who miss calls on the job

£29a month + VAT

£34.80 a month including VAT

  • 40 calls a month included, then 45p a call
  • Your own UK local number, or keep yours and forward
  • Answers questions about your business
  • Detailed messages by email
  • Call summaries and transcripts
  • Contacts list of every caller
  • Transfer urgent calls to 1 number
Most popular

Pro

For busy teams who book appointments by phone

£59a month + VAT

£70.80 a month including VAT

  • 150 calls a month included, then 35p a call
  • Books appointments into your diary
  • Text alerts for urgent calls
  • Up to 3 transfer rules
  • Recognises returning callers by name
  • Answers in 20+ languages
  • Webhooks for your CRM, Zapier or Make
  • Learns your prices from your website or documents
  • Your brand voice, logo and colours
  • Design up to 2 voices of your own

Business

For multi-site and high-volume businesses

£119a month + VAT

£142.80 a month including VAT

  • 500 calls a month included, then 25p a call
  • Up to 3 receptionists and numbers
  • Up to 10 transfer rules
  • Full voice and model controls
  • Learns from your website, documents and brand guidelines
  • Design up to 5 voices of your own
  • Priority support