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Hair, beauty and wellbeing

An AI receptionist for salons, barbers, beauty and spa businesses

Books appointments, handles changes and answers price questions in your voice.

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What it handles

  • Most callers want to book, move or cancel an appointment. Use the booking tools for availability.
  • Ask which treatment or service they want and whether they have a preferred stylist or therapist.
  • For colour or skin treatments, mention that a patch test may be needed at least 48 hours before, if your instructions say so.

Ready-made for hair, beauty and wellbeing

Your receptionist starts with answers and questions written for salons, barbers, beauty and spa businesses. You change anything in the dashboard, in plain English.

What Tilly asks salons, barbers, beauty and spa businesses' callers

  • The service or treatment the caller wants
  • Name and call-back number, read back to check

While they talk, Tilly checks

  • The postcode: where it is, how far from you, and whether you cover it

Treated as urgent

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Books appointments on Pro and Business plans.

Sample call

Hear her answer for salons

Ring a demo business yourself

Willow & Wren Hair

Booking a cut and colour

Monday, 11:05am · voice: Charlotte, warm, clear, modern British voice

Monday, 11:05am · Willow & Wren Hair0:00 / 1:16

What Jess got

Booked straight into the diary

Text to Jess

Booking confirmed: 15 Oct, 17:30 Cut and colour Emma Clarke

Service
Cut and colour
When
Thursday, 5:30pm
Name
Emma Clarke
Notes
Prefers Jess. First colour: patch test before Tuesday evening.

This salon lets Tilly confirm bookings herself. Others choose to approve each request first.

Plans for salons, barbers, beauty and spa businesses

Starter

For sole traders who miss calls on the job

£29a month + VAT

£34.80 a month including VAT

  • 40 calls a month included, then 45p a call
  • Your own UK local number, or keep yours and forward
  • Answers questions about your business
  • Detailed messages by email
  • Call summaries and transcripts
  • Contacts list of every caller
  • Transfer urgent calls to 1 number
Most popular

Pro

For busy teams who book appointments by phone

£59a month + VAT

£70.80 a month including VAT

  • 150 calls a month included, then 35p a call
  • Books appointments into your diary
  • Text alerts for urgent calls
  • Up to 3 transfer rules
  • Recognises returning callers by name
  • Answers in 20+ languages
  • Webhooks for your CRM, Zapier or Make
  • Learns your prices from your website or documents
  • Your brand voice, logo and colours
  • Design up to 2 voices of your own

Business

For multi-site and high-volume businesses

£119a month + VAT

£142.80 a month including VAT

  • 500 calls a month included, then 25p a call
  • Up to 3 receptionists and numbers
  • Up to 10 transfer rules
  • Full voice and model controls
  • Learns from your website, documents and brand guidelines
  • Design up to 5 voices of your own
  • Priority support