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Call forwarding

Your call divert code, with your number already in it

Choose your phone provider and which calls you want answered. You get the exact code to dial, plus the codes to check it and to switch it off. 34 UK providers, each checked against their own help pages in October 2026.

3. Which calls should Tilly answer?

Choose your provider

Your code appears here, with your number already in it.

Every provider at a glance

The code to forward calls you miss. Replace NUMBER with the number calls should go to. Choose the provider above for the other codes and its charges.

Mobile

EE**61*NUMBER#
Vodafone (pay monthly)**61*NUMBER#
Vodafone (pay as you go)Not allowed
O2**61*NUMBER#
ThreePhone settings
giffgaffPhone settings
Tesco MobileNot allowed
Sky MobilePhone settings
iD MobilePhone settings
SMARTY**61*NUMBER#
VOXIPhone settings
Lebara**61*NUMBER#
LycamobilePhone settings
BT Mobile**61*NUMBER#
Asda MobileAsk the provider first
TalkmobileAsk the provider first
Virgin Mobile (Virgin Media O2)**61*NUMBER#

Home phone and landline

BT (Home Phone and Digital Voice)*61*NUMBER#
Virgin Media (home phone)*21*NUMBER#
Sky Talk*61*NUMBER#
TalkTalk*61*NUMBER#
Plusnet*61*NUMBER#
Vodafone (home phone)*61*NUMBER#
Post Office (home phone)*61*NUMBER#

Business phone systems

RingCentralApp or web portal
8x8App or web portal
Vonage BusinessApp or web portal
Gamma HorizonApp or web portal
BT Cloud VoiceApp or web portal
Microsoft Teams PhoneApp or web portal
Zoom PhoneApp or web portal
CircleLoopApp or web portal
DialpadApp or web portal
3CXApp or web portal

The best number to forward to

Tilly answers every call you miss in your business name, day and night, and sends you who called and what they need. You keep your number.

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Questions

What is the best way to forward calls?

Forward only the calls you miss. Your phone still rings first, and anything you cannot answer goes to Tilly instead of voicemail.

Does forwarding cost anything?

Often a little. Mobile networks usually count a forwarded call like any other call from your phone, and most landline providers charge a monthly fee for call divert. Each provider's charges show when you choose it above.

How do I turn it off?

Dial the stop code shown with your code, or use the same setting on your phone. On most mobiles, ##002# switches every kind of forwarding off at once.

Do I need to dial it from the phone itself?

Yes. Divert codes work from the phone or line you want to forward, not from another phone.

Can I keep my number?

Yes. That is the point of forwarding: callers ring your usual number, and Tilly answers when you cannot.