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Every call written up for you

A short summary, the full transcript and the caller saved as a contact, without you lifting a finger.

  • A summary and transcript for every call
  • Callers saved as contacts automatically
  • Returning callers greeted by name
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Sample call · press play

Northgate Physio · Tuesday, 8:15am

0:00 / 1:16

Hello, you've reached Northgate Physio, this is Tilly. How can I help today?

Hi. I hurt my back lifting something at the weekend and it's not getting any better. Can I see someone?

Booking request, waiting for the clinic to confirm

Text to Ruth

Booking requested: 14 Oct, 10:00 Initial assessment James Okafor

Read a call in ten seconds

Each call has a short summary of who rang and why, plus the full transcript if you want the detail. Messages and bookings from the call are linked to it.

Contacts that build themselves

Every caller is saved as a contact with their number, name and every call, message and booking. Add notes, mark someone as a customer, or mark a nuisance caller as spam.

Returning callers recognised

When someone calls again, Tilly can greet them by name and check it is them, which makes a small business feel personal.

Your data, your way

Connect your other tools with webhooks, and erase a contact's details when they ask.

Questions

Do I get the full transcript?

Yes. Every call has a summary and the full transcript in your dashboard.

Can she recognise returning callers?

Yes. If a caller rings from a number she knows, she can greet them by name and check it is them.

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